Digital SME Onboarding as a service
Offer your new SME customers the best possible user experience for Onboarding and position your bank as a digital leader.
These companies rely on onboarding solutions from mesoneer
Use Cases for mesoneer’s digital SME onboarding as a service
On-site Onboarding
Self Onboarding
Business account in just six steps
Contact person
Enter contact person for onboarding.
Company information
Query of the company in the commercial register with automatic data transfer. Complete missing information manually.
Legal questions
Answer legal questions regarding compliance requirements.
Authorized signatories and controlling owners
Select the authorized signatories and, if applicable, controlling owners according to the commercial register. Add personal data manually.
Digital identification and signature
The authorized signatories receive a link by e-mail to digitally identify and sign the documents.
Open account and get started
Once the documents have been signed by everyone, the bank can complete the onboarding process.
Most important features
Customization
The application is multitenant and therefore allows bank-specific adaptations. These include the following customizations:
Branding per client
Product configuration incl. description, criteria, product bundles with several products as well as the configuration of additional products such as e-banking and cards
Legal information and exclusion criteria
Automatic reminders
Bank-specific components
Connection to commercial register
During the onboarding process, the applying company can be selected in the commercial register. The relevant data is automatically transferred and can then be completed. Sole proprietorships that are not listed in the commercial register are also permitted and can be entered manually.
Digital identification and signatures
By integrating m_IDeal, authorized signatories can easily identify themselves digitally. The generated documents can then be signed electronically in one go - securely and in compliance with the Anti-Money Laundering Act.
Validating addresses
Both the addresses of the authorized representatives and those of the specified supervisory authorities are validated using a linked Swiss Post service.
Keeping track with the dasboard
The application's dashboard simplifies the further processing of incoming onboarding cases and thus supports the back office.
Users of the bank can access the dashboard via personal login.
Overview of current and closed cases.
Detail view of the individual onboarding cases.
Channel change from "on-site" to "online" and vice versa for identification and signature.
Creating a new guided onboarding case.
Export of data of completed cases including signed basic contract, identification information and json file containing the recorded data for further processing in internal bank systems.
Advantages of mesoneer's digital onboarding for individuals
Easy to use
With this intuitive solution, you can open a bank account in just a few steps. Displaying the progress of the process makes it even easier to find your way through.
Improved data quality
The transfer of data from onboarding ensures high data quality and minimizes errors. This makes it much easier to process the cases in the back office.
Always available
The solution allows you to always be there for new customers - no matter when and where.
Integration Possible
mesoneer offers the optional connection to third-party systems such as core banking, CRM and archives, but does not require a connection to internal banking systems. All data can be processed directly via the export function.
Saas solution
As a SaaS solution, the onboarding solution is fully operated and maintained by mesoneer. However, the entire operation or parts of it can optionally also be carried out on-premise.
Ready to use
mesoneer's digital onboarding as a service is configured in no time and quickly ready for use – without the risk of a large-scale project.
Your contact for our Onboarding solutions
Daniel Weckmann
